Ben Mendez

Important: The steps outlined in this article are intended for customers who use our native authentication. If your account uses SSO to authenticate your users, see Accessing your Zendesk account w...

You can pay your invoice in the following ways: Direct DebitOnlineEFTPhoneChequeNote: Credit card payments incur a surcharge. Click here to learn more.Direct DebitYou can set up or amend direct deb...

Your listing may not upload or update on the portal for the following reasons:There was a problem with the information that you added from your third-party listing uploader, therefore an XML Upload...

Jump to:How to add a listingHow to remove a listingProperty ownersTip: If you are enquiring about your own property on our website, skip to the property owners section of this article.How to add a ...

There are a few reasons why your active listing is not appearing or is ranked lower in the Google search results page:The Property Value page or the Sold listing of the property has been on the int...

Please refer to the top of your invoice for your current payment terms.You can log in to the Self Service Portal to access your invoices.Click here for help accessing the portal.

Self Service PortalPlease log in to the Self Service Portal using your account number and a current or previous invoice number. Here you can view and print invoices and receipts, as well as make on...

Updates via your listing uploaderAgencies that use a third-party uploader will need to update their listing through that portal. Property information found in the uploader will override details ent...

Below is a list of the most common XML Uploads errors that can occur when you try to upload or update a listing on the portal. Tip: View Why is my listing not uploading or updating for more informa...

A third-party listing uploader gives agencies the ability to enter property information into the one portal that feeds across the different websites the agency advertises on.This can be a great way...